Privacy Policy

This privacy notice for appbestskins@gmail.com (doing business as Case Simulator SO2) ("Case Simulator SO2", "we", "us", or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Download and use our mobile application (Case Simulator SO2), or any other application of ours that links to this privacy notice
• Use our website at https://simulator.bestskins.net
• Engage with us in other related ways, including support requests and account-related questions

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at appbestskins@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find more details about any of these topics by using the sections below.

TABLE OF CONTENTS

• WHAT INFORMATION DO WE COLLECT?
• HOW DO WE PROCESS YOUR INFORMATION?
• WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
• WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
• DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
• HOW DO WE HANDLE YOUR SOCIAL LOGINS?
• HOW LONG DO WE KEEP YOUR INFORMATION?
• HOW DO WE KEEP YOUR INFORMATION SAFE?
• WHAT ARE YOUR PRIVACY RIGHTS?
• CONTROLS FOR DO-NOT-TRACK FEATURES
• DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
• DO WE MAKE UPDATES TO THIS NOTICE?
• HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
• HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, sign in to your account, participate in activities within the Services, request support, or otherwise contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. To store account and gameplay-related data, we use the subdomain api.simulator.bestskins.net.

The personal information we collect may include the following:

• names and usernames
• email addresses, where provided by a social login provider or when you contact us
• profile photos or avatar URLs made available by social login providers
• account identifiers and gameplay-related profile data

Sensitive Information. We do not process sensitive personal information.

Social Media Login Data. We may provide you with the option to register or log in using your existing account from third-party providers, such as Google, VK, Yandex, Apple, or Telegram. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Mobile Device Data. We automatically collect device information such as your mobile device ID, device model, operating system, app version, language, device and application identifiers, IP address (or proxy server), Internet service provider and/or mobile carrier, and information about how you interact with the Services. We may also collect crash reports, diagnostics, and performance-related information to maintain the security and operation of the application.

Push Notifications. We may request permission to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

Advertising and Consent Data. If advertisements are shown in the application, third-party advertising partners and mediation services may process advertising identifiers, consent signals, and technical device data for ad delivery, fraud prevention, and measurement purposes, subject to applicable law.

This information is primarily needed to maintain the security and operation of our application(s), provide account functionality, store gameplay progress, deliver rewards correctly, display advertisements, troubleshoot issues, and support our internal analytics and reporting.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and device characteristics — is collected automatically when you visit or use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not necessarily reveal your specific identity by itself, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, app version, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for internal analytics, diagnostics, fraud prevention, and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, date and time stamps associated with your usage, pages and files viewed, features used, device event information, system activity, and error reports.

Device Data. We collect device data such as information about your phone, tablet, emulator, browser, or other device you use to access the Services. Depending on the device used, this device data may include information such as IP address (or proxy server), device and application identifiers, browser type, hardware model, operating system, and system configuration information.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, keep accounts working correctly, prevent fraud, display ads, and comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation, authentication, and account management.
• To store and synchronize profile data, progress, inventory, collection data, and virtual in-app balances.
• To provide gameplay-related functionality and deliver rewards correctly.
• To send service-related or account-related push notifications where enabled.
• To protect our Services, including fraud monitoring, abuse prevention, and security incident handling.
• To identify usage trends and improve performance, stability, and user experience.
• To display advertisements and measure their effectiveness, including the use of third-party mediation and advertising partners.
• To comply with legal obligations and enforce our Terms.

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose, including where consent is required for advertising or notifications.
• Legitimate Interests. We may process your information when reasonably necessary to operate, secure, improve, and support our Services.
• Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
• Vital Interests. We may process your information where necessary to protect your vital interests or the vital interests of a third party.
• Performance of a Contract. We may process your information when necessary to provide the Services you request and maintain your account.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with selected third parties that help us operate the Services.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

The third parties we may share personal information with may include:

User Account Registration and Authentication
Google, VK, Yandex, Apple, and Telegram

Crash Reporting and Diagnostics
Firebase Crashlytics and related Google Firebase services

Advertising, Direct Marketing, and Ad Mediation
AppLovin MAX and supported advertising/mediation partners, which may include Google, Unity Ads, InMobi, Mintegral, and Vungle, depending on active integrations and availability

Analytics, Testing, and Platform Services
Google Play Console, Firebase services, and other platform tools used to maintain and improve the Service

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Offer Walls or Rewarded Advertising. Our application(s) may display third-party hosted rewarded units or other promotional placements. Where applicable, a unique identifier, such as your user ID, may be shared with the provider in order to prevent fraud and correctly credit your account with the relevant reward.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who provide services inside or outside our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain third-party content or advertisements that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link toward a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. You should review the policies of such third parties directly.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store information.

We may use cookies and similar technologies on our website and consent or measurement technologies in our application where applicable. We may also rely on third-party SDKs that use device identifiers, consent frameworks, and related technologies for analytics, crash reporting, security, and advertising purposes.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using third-party account details. Where you choose to do this, we may receive certain profile information from the relevant provider. The profile information we receive may vary depending on the provider, but it may include your name, email address, profile photo, unique account identifier, and other information you choose to make available.

We will use the information we receive only for the purposes described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party login provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. In general, we retain account data and related records for as long as your account remains active or as needed to provide the Services.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts, no method of transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot guarantee that unauthorised third parties will never be able to defeat our security measures. Although we do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the EEA, UK, and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, subject to applicable law.

In some regions, you have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information, and, if applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authority are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent. If we rely on your consent to process personal information, you have the right to withdraw your consent at any time, subject to applicable law.

Opting out of marketing and promotional communications. If we send you promotional communications, you may opt out at any time by following the unsubscribe instructions or by contacting us.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you may use the available in-app controls where provided or contact us using the contact information below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, unless we need to retain certain information for fraud prevention, troubleshooting, legal compliance, or enforcement of our terms.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. To opt out of interest-based advertising by participating providers, you may visit http://www.aboutads.info/choices/ where applicable.

If you have questions or comments about your privacy rights, you may email us at appbestskins@gmail.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate. At this time, no uniform technology standard for recognising and implementing DNT signals has been finalised, and we do not currently respond to such signals.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you may have specific rights regarding access to your personal information under applicable law.

California Civil Code Section 1798.83 permits California residents to request certain information about disclosures of personal information to third parties for direct marketing purposes. If you are under 18 years of age, reside in California, and have a registered account with the Services, you may also have the right to request removal of certain content you publicly post, if applicable.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws and reflect changes to the Service.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will become effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice or, where appropriate, by sending a notification.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at appbestskins@gmail.com.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. You may also request account deletion using the available controls in the application, where applicable, or by contacting us at appbestskins@gmail.com.